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Always on City Operations with MX

City agencies and utilities are under pressure to maintain infrastructure, respond fast, and control disruption, all while coordinating across departments, permits, budgets, and public expectations. Siloed systems, manual tracking, and paper-based approvals only slow things down.

MX provides a single automated platform to manage assets, coordinate crews, track job costs, and deliver efficient, transparent public service across every street, utility, and zone.

Always on City Operations with the MX Platform

Coordinate the work with MX

Work Order Management Across Departments

Create, assign, and track multi-agency jobs in real time — from public works to water to crew services.

Map your city’s underground utilities, vehicles, equipment, and infrastructure status with a single view of assets and work and overlay with the city’s paving program to identify conflicts.

Utilize workflow automation to pull together and coordinate work across departments in a single work package

Avoid rework while saving money, reduce disruption across the city, and improve corporate reputation thanks to integrated and automated workflow solutions. 

MX In Action

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MX Revolutionises City Operations

Cross-Departmental Integration by Design

MX integrates dozens of disconnected apps with one shared system that supports all departments — from public works and traffic to utilities and facilities. Everyone sees what matters to them, while leadership gets the big picture.

Continuous Multiagency Work Coordination

Jobs in multiple work areas can be grouped automatically to location. Key stakeholders are automatically notified and re-organize existing programs to accommodate the overall simplified approach

Block Asset and Work Visibility

Automated decision support for every city block, every day. With GIS overlays and historic data, you gain total situational awareness and long-term asset intelligence.

Mobile-First for Field Crews

MX is built for crews in the real world. Crews can access work orders, capture inspection photos, and update job status - complete inspections, capture photos on any smartphone or tablet.

Intelligent Geospatial Analytics

Enabling intelligent spatial searches - such as utilities work in active flood zones. Gives a single pane view of performance, improving operational decision making.

Smart Dashboards for Smarter Decisions

Track performance by agency, contractor, or zone/region. Highlight bottlenecks, visualise citizen satisfaction scores, and measure coordination performance (potential and achieved) while also highlighting risks and inefficiencies

Run a smarter city with MX

ProceMX brings all your departments, assets, and crews onto one connected platform — so the daily operations of running a city become less reactive, more efficient, and fully accountable. From elected officials to finance auditors, everyone gets the clarity they need, without the noise.

See how MX brings calm to the city’s most complex operations — schedule a live demo today.